27 Registration Life Cycle

Prototypical answer:

1. Domain Life Cycle
A typical life cycle consists of six phases as Available、Registered、Auto-Renew Grace Period、Redemption Grace Period、Pending Delete、Released. Detailed description is provided in attachment (27-1.png)

2. Available phase：
The domain name is available for registration. There is no whois display when whois it. When query via command（domain：info）it returns message: Object doesn’t exist. The value of “Avail” is “1” when query via command（domain：check）, which means it is available for registration. In this phase, there is no record in the root zone till it is registered.

3. Registered phase：
The domain name is no longer for registration after being registered. Within the 5 days of initial registration of domain name, this period is called Add Grace Period
Registration rules,
(1). It is not reserved or blocked by the Registry;
(2). Minimum registration of 1 year and a maximum of 10 years;
(3). Anyone in the world is able to register .life domain names that must meet the following technical requirements:
(4). Contains a minimum of 3 characters and maximum of 63 characters (not including the “.life” suffix);
(5). Ccontains a minimum of 3 characters selected from the letters ‘a’ to ‘z’ or ‘A’ to ‘Z’ in standard US ASCII character set, the digits ‘0’ to ‘9’ and the hyphen (‘-’);
(6). Not beginning or ending with a hyphen (‘-’);
(7). Not containing a hyphen (‘-’) in both the 3rd and 4th positions;
(8). 1 and 2 characters .life domain names will be reserved by the Registry.

4. Add-Grace Period：

The Add Grace Period is a specified number of calendar days following the initial registration of the domain. The proposed Add Grace Period is 5 calendar days. If a domain name is deleted within the Add Grace Period, the sponsoring registrar will be refunded the amount of the registration fee. The domain name is immediately deleted from the registry database and available for registration by any registrar.
The registered phase lasts in the time span between domain being registered and expiration. Usually, it lasts for 1-10 years. The returned value of commanding （domain：check）is “0” when you query it in this phase, which means it is unavailable fore registration. The returned message contains information of sponsoring registrar, registration date, expiration date and status when querying via commanding （domain：info）. The domain name can be resolved and record exists in root zone. In this period, the common status of domain name is “ok”, whereas it also has other status. More detail is as below.

(1). 〈OK〉 --- This is the normal status value for a domain name that has no pending operations or prohibitions. This value is set and removed by the server as other status values are added or removed. ʺOKʺ status MUST NOT be combined with any other status.
〈clientDeleteProhibited〉 and 〈serverDeleteProhibited〉 ---The domain name can not be deleted in the following instances, which include, but are not limited to:
a. Evidence of fraud;
b. UDRP action;
c. Court order by a court of competent jurisdiction;
d. Reasonable dispute over the identity of the Registered Name Holder or Administrative Contact;
e. No payment (including credit card charge-backs);
f. Express written objection to the deletion from the domain name Contact. (e.g. - email, fax, paper document or other processes by which the domain name Contact has expressly and voluntarily objected through opt-in means).

(2). 〈clientHold〉 and 〈serverHold〉 --- DNS delegation information MUST NOT be published for the object in the following instances, which include, but are not limited to:
a. Evidence of fraud;
b. Court order by a court of competent jurisdiction;
c. Express written statement to hold the domain name from the domain name Contact. (e.g. - email, fax, paper document or other processes by which the domain name Contact has expressly and voluntarily objected through opt-in means).

(3). 〈clientRenewProhibited〉 and 〈serverRenewProhibited〉 --- The domain name can not be renewed. If the domain name Contact expresses written objection to the renewal. (e.g. - email, fax, paper document or other processes by which the domain name Contact has expressly and voluntarily objected through opt-in means), the domain name can not be renewed.

(4). 〈clientTransferProhibited〉 and 〈serverTransferProhibited〉 --- The domain name can not be transferred in the following instances, which include, but are not limited to:
a. Evidence of fraud
b. UDRP action
c. Court order by a court of competent jurisdiction
d. Reasonable dispute over the identity of the Registered Name Holder or Administrative Contact
e. No payment for previous registration period (including credit card charge-backs)
f. Express written objection to the transfer from the Transfer Contact. (e.g. - email, fax, paper document or other processes by which the Transfer Contact has expressly and voluntarily objected through opt-in means)
g. The transfer was requested within 60 days of the creation date as shown in the registry Whois record for the domain name.
h. A domain name is within 60 days (or a lesser period to be determined) after being transferred (apart from being transferred back to the original Registrar in cases where both Registrars so agree and⁄or where a decision in the dispute resolution process so directs). ʺTransferredʺ shall only mean that an inter-registrar transfer has occurred in accordance with the procedures of this policy.

(5). 〈clientUpdateProhibited〉 and 〈serverUpdateProhibited〉--- The domain can not be updated in the following instances, which include, but are not limited to:
a. Evidence of fraud;
b. UDRP action;
c. Court order by a court of competent jurisdiction;
d. Reasonable dispute over the identity of the Registered Name Holder or Administrative Contact;
e. No payment (including credit card charge-backs);
f. Express written objection to the deletion from the domain name Contact. (e.g. - email, fax, paper document or other processes by which the domain name Contact has expressly and voluntarily objected through opt-in means).

Transfer Status
(1). 〈 clientApproved 〉 ---The transfer contact approved the transfer request.
(2). 〈 clientCancelled〉 ---The transfer contact cancelled the transfer request.
(3). 〈 clientRejected 〉 ---The transfer contact rejected the transfer request.
(4). 〈 pending 〉 ---The domain name is in pending transfer.
(5). 〈 serverApproved 〉 --- The registry appproved the transfer request.
(6). 〈 serverCancelled 〉 ---The registry cancelled the transfer request.

A transform command has been processed for the object, but the action has not been completed by the server. Server operators can delay action completion for a variety of reasons, such as to allow for human review or third-party action. A transform command that is processed, but whose requested action is pending, is noted with response code 1001.
When the requested action has been completed, the pendingDelete, pendingRestore or pendingTransfer status value MUST be removed. All clients involved in the transaction MUST be notified using a service message that the action has been completed and that the status of the object has changed.
(1). 〈pendingDelete〉--- ʺpendingDeleteʺ status MUST NOT be combined with either ʺclientDeleteProhibitedʺ or ʺserverDeleteProhibitedʺ status.
(2).〈pendingRestore〉--- ʺpendingRestoreʺ status MUST NOT be combined with either ʺclientRenewProhibitedʺ or ʺserverRenewProhibitedʺ status.
(3). 〈pendingTransfer〉--- ʺpendingTransferʺ status MUST NOT be combined with ʺserverTransferProhibitedʺ status.
The pendingCreate, pendingDelete, pendingRenew, pendingTransfer, and pendingUpdate status values MUST NOT be combined with each other.

5. Auto-Renew Grace Period:

The Auto-Renew Grace Period is a specified number of calendar days following the completion of the auto-renewal (via batch process) of the domain name. The proposed Auto-Renew Grace Period is 45 calendar days.

If the sponsoring registrar does not renew the domain name prior to its expiration date, the registry automatically renews the domain for 1 year. The renewal of the domain name is executed by the registry system the day prior to the expiration date via a batch process. The sponsoring registrar has 45 calendar days to delete the domain and receive a refund for the domain name renewal fee.

If a Delete, Renew, or Transfer operation occurs within the 45 calendar days, the following rules apply:

(1). If the domain is not deleted within the auto-renew grace period, the 1 year auto-renewal takes into effect and the domain name will then go into Registered phase, but in the case, there will be no Add-Grace Period.
(2). If the domain name is explicitly renewed for additional years (up to total 10 years of duration) or transferred within Auto-renew grace period, there will also be no Add-Grace Period
(3). If a domain name is deleted within the Auto-Renew Grace Period, the sponsoring registrar will be refunded the renewal fees. After deletion, the domain enters into Redemption grace period.
(4). In this Auto-renew grace period, the domain record exists in Root zone. After deletion, the domain goes through Redemption Grace Period.

Status might apply：
(1). 〈clientDeleteProhibited〉 and 〈serverDeleteProhibited〉 ---The domain name can not be deleted in the following instances, which include, but are not limited to:
a. Evidence of fraud;
b. UDRP action;
c. Court order by a court of competent jurisdiction;
d. Express written objection to the deletion from the domain name Contact. (e.g. - email, fax, paper document or other processes by which the domain name Contact has expressly and voluntarily objected through opt-in means).
(2). 〈clientHold〉 and 〈serverHold〉 ---The domain will be in “hold” status according to court order by a court of competent jurisdiction.
(3). 〈clientRenewProhibited〉 and 〈serverRenewProhibited〉--- The domain name can not be renewed. If the domain name Contact expresses written objection to the renewal. (e.g. - email, fax, paper document or other processes by which the domain name Contact has expressly and voluntarily objected through opt-in means), the domain name can not be renewed.
(4). 〈clientTransferProhibited〉 and 〈serverTransferProhibited〉 --- The domain name can not be transferred once the domain name expired.
(5). 〈clientUpdateProhibited〉 and 〈serverUpdateProhibited〉 ---The domain name can not be updated once the domain name expired.

6. Redemption Grace Period:
When a domain name is deleted outside of the Add grace period it is placed on Redemption Period status for 30 days. When a domain name is deleted within the 5-day Add grace period, it is immediately removed from the zone file and made available for registration. The redemption period is designed to help registrars defend against inadvertent deletions. By placing the domain name on Redemption period status for 30 days, the registrar has a significant amount of time to correct the mistaken deletion and not worry about the domain name being deleted from the system.

No modification or resolution can be carried out to the domain name while in Redemption Grace period status. If the domain name is not restored during the 30 days grace period, the domain name is then placed on Pending Delete status for 5 days.

Status may apply：
〈pendingRestore〉--- This status value is used to describe a domain that is in the process of being restored after being in the redemptionPeriod state. The domain name stays in pendingRestore status for 7 calendar days or until a Restore Report is received from the Registrar and verified to be complete.

7. Pending Delete Period:
The proposed Pending Delete Period is 5 calendar days. A domain name that is deleted outside of the Add Grace Period, and does not have a RESTORE command issued during the 30 day Redemption Period is placed into the Pending Delete Period.

Once a domain enters the Pending Delete Period, it cannot be restored. The domain stays in pendingDelete status for 5 days and then it is purged from the system at the end of the 5 days. It should be noted that no EPP operations can be performed on domains with the pendingDelete status. Once it is purged from the registry’s system, it becomes available for registration.

Status may apply：
〈pendingDelete〉---The status only applies to the instance when the domain name was not renewed and redeemed and dropped into the pending delete period.

8. Released：
Once the domain name is released, it becomes available for registration again.

9. Resource and Operations Plan
Xiamen 35.com Technology Co., Ltd will deploy the Registry Service of .life Registry using its existing system and infrastructure. The assigned Software Engineer will configure the domain life cycle into the system. Once done, our Test Engineer will perform rigorous testing procedures to ensure the system performs according to specifications. Upon the testing is fully completed, the configurations shall be hand-over to System Administrator to perform deployment to production environment. Throughout the process, a Project Manager is assigned to perform project management and overall control on the implementation. The Project Manager will conduct training to the registry users on the domain life cycle of the system. The domain life cycle setup shall be completed within 2 weeks.
The system will be in maintenance mode after the System is deployed. The domain life cycle will be supported by general helpdesk support for enquiries. Any support issue related to domain life cycle will be escalated to the Application Support Engineer for trouble shooting. Whenever there is a support ticket, Application Support Engineer will further escalate the support request base on severity. The emergency response team will be triggered whenever there is a catastrophe scenario at the highest severity.
Once a remedy is identified, Test Engineer will perform testing on the fixes before deployment by System Administrator. During maintenance, Xiamen 35.com Technology Co., Ltd will commit the following resources for the 24 x 7 helpdesk, 2 software engineers, 1 support manager, 1 test engineer and 1 system administrators. As part of on going policy changes, a team of software developer is available for any standards upgrade to the domain life cycle and the changes will trigger the change request procedure in accordance to CMMI standards.

Please further refer to the detailed resource plan in question 31 for the human resource policy, job description and skills-required for the above-mentioned resources.

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