20(b) Explain the applicant's relationship to the community identified in 20(a)

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.mlsThe Canadian Real Estate Associationcrea.caView

CREA is a national trade association that represents its members at the federal level of government and acts as a watchdog on national legislation that pertains to the real estate industry. It also owns or controls the REALTOR® and MLS® trademarks in Canada and licenses those marks to its members. Boards operate MLS® Systems in association with the MLS® trademark that CREA licenses the Boards to use. REALTOR® members provide consumers with MLS® services using the MLS® Systems operated by Boards. CREA is the national body in organized real estate that brings its members together to address emerging issues, such as the future of the real estate industry in an increasingly technological world.

CREA is accountable to its community in many ways primarily through its Board of Directors. The Board is comprised of twenty (20) persons as follows:

1. President
2. Immediate Past President
3. The Chair of the Canadian Commercial Council (CCC)
4. The Chair of the MLS Technology Council (MTS)
5. The Chair of the Association Executives Council (AEC)
6. The President of the National Association of REALTORS®(NAR) (non-voting)
7. Eight Regional Directors
8. Six Directors-at-Large

The Board of Directors, as the senior policy-making body, shall ensure that the objects and purposes of CREA are actively pursued. Directors cannot serve more than four consecutive two-year terms.

CREA has a process to receive complaints with regards to membership compliance, which may come from any source so long as in writing and directed at CREA’s Chief Executive Officer who will cause an investigation to be conducted. In addition, CREA maintains and administers a dispute resolution process to adjudicate disputes amongst its members.

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